2. Returns Process
We offer free returns in the UK, Ireland, Switzerland, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
- Click the following link to start the free returns service. Once we receive your initial returns claim you will receive all the necessary return details via email.
All other countries
We kindly ask customers from all other countries that are not listed in the above list to please return your product(s) as follows:
- Please print out the Returns Form (PDF) and correctly fill out all the requested fields.
- Please send your goods along with the completed Returns Form (PDF) to our Warehouse:
SKINS INTERNATIONAL TRADING AG
- Please make sure that your package has “returned goods/failed sale” written on it to avoid any possible custom fees. Paid custom fees can be refunded by your nearest customs office. SKINS does not cover the costs of return packages. Unpaid shipped packages are not accepted.