2. Returns Process
We offer free returns in the UK, Ireland, Switzerland, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
Orders from Switzerland will receive a free of charge return label as well as the returns form within the parcel of the original order. The returns parcel can be sent free of charge with the Schweizer Post. Return form link.
All other countries
We kindly ask customers from all other countries that are not listed in the above list to please return your product(s) as follows:
- Please print out the Returns Form (PDF) and correctly fill out all the requested fields.
- Please send your product along with the filled out Returns Form (PDF) back to our warehouse:
SKINS INTERNATIONAL TRADING AG
- Please make sure that your package has “returned goods/failed sale” written on it to avoid any possible custom fees. Paid custom fees can be refunded by your nearest customs office. SKINS does not cover the costs of return packages. Unpaid shipped packages are not accepted.